Privacy Policy for YCommerce
Effective Date: 11/09/26
YCommerce (“we,” “us,” “our,” or “YCommerce”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect information when you use the YCommerce mobile application (“App”) and related services.
By using YCommerce, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you use the App, we may collect the following information:
A. Information You Provide
When you create an account or use certain features, we may collect:
- Name
- Email address
- Mobile phone number
- Login/account information
- Profile information
- Information you provide when contacting us
- Information related to purchases or subscriptions
We collect only the information reasonably necessary to provide and improve our services.
B. Usage and Technical Information
When you use the App, we may automatically collect certain technical information, including:
- Device type and model
- Operating system and version
- App version
- IP address
- Device identifiers or advertising identifiers, where applicable
- Language and general device settings
- App usage information
- Crash and diagnostic information
- Performance information
C. Content and Activity Information
Depending on the features you use, we may collect information about:
- Books or educational content you access
- Videos you view through the App
- App interactions
- Search activity within the App
- Notifications and preferences
- Purchase or subscription activity
2. How We Use Your Information
We may use collected information to:
- Create and manage your account
- Provide access to books, educational materials, videos, and other services
- Process purchases and subscriptions
- Provide customer support
- Send important service-related notifications
- Send educational or promotional communications where permitted
- Improve the App and its features
- Understand how users interact with the App
- Detect and prevent fraud, abuse, and unauthorized activity
- Diagnose technical problems and crashes
- Maintain the security of our services
- Comply with applicable laws and legal obligations
3. Advertising
YCommerce may display advertisements through third-party advertising services, such as Google AdMob.
These services may collect or use certain information, such as advertising identifiers, device information, IP address, and information about interactions with advertisements, in accordance with their own privacy policies.
Advertising may be personalized or non-personalized depending on applicable laws, user settings, and consent requirements.
You can manage certain advertising and privacy settings through your device and Google account settings.
For more information about Google’s privacy practices, please visit Google’s privacy policy.
4. Analytics and Crash Reporting
We may use third-party services such as Google Firebase Analytics and Firebase Crashlytics to understand App usage, monitor performance, and identify crashes or technical problems.
These services may collect information such as:
- Device information
- App usage information
- Diagnostic information
- Crash information
- Approximate location information where applicable
We use this information to improve the stability, security, and performance of YCommerce.
5. Payments
If the App provides paid products, subscriptions, or other services, payments may be processed through third-party payment providers.
YCommerce does not intentionally store complete payment-card information such as your full debit or credit card number unless specifically stated otherwise.
Payment providers may collect and process payment information according to their own privacy policies and terms.
6. Educational Content and Third-Party Services
YCommerce may provide access to educational videos, including videos hosted or embedded through third-party platforms such as YouTube.
When you interact with third-party content or services, those third parties may collect information according to their own privacy policies.
YCommerce does not control the privacy practices of third-party services.
7. Notifications
With your permission, YCommerce may send push notifications relating to:
- Account activity
- New educational content
- University or educational updates
- Orders or purchases
- Important service announcements
- Promotional information, where permitted
You can disable notifications through your device settings.
8. How We Share Information
We do not sell your personal information.
We may share information with trusted third-party service providers when reasonably necessary to operate and improve YCommerce.
These providers may include services for:
- Cloud hosting
- Database services
- Authentication
- Analytics
- Crash reporting
- Advertising
- Payment processing
- Push notifications
- Customer support
We may also disclose information when required by law, legal process, government request, or when necessary to protect our rights, users, property, or security.
9. Data Storage and Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security of your information.
10. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide our services
- Maintain your account
- Fulfill legitimate business purposes
- Resolve disputes
- Enforce agreements
- Meet legal, accounting, or regulatory requirements
When information is no longer required, we may delete or anonymize it in accordance with our applicable policies.
11. Account Deletion
If YCommerce provides account creation, you may request deletion of your account and associated personal information.
You may contact us using the contact information provided below to request account deletion.
Certain information may be retained where required by law or where reasonably necessary for legitimate business purposes, such as fraud prevention, security, dispute resolution, or financial record keeping.
12. Children’s Privacy
YCommerce is intended primarily for educational use.
We do not knowingly collect personal information from children in violation of applicable laws.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.
Parents or guardians who have concerns about information relating to a child may contact us using the information below.
13. Third-Party Links and Services
The App may contain links to third-party websites, applications, videos, or services.
We are not responsible for the privacy practices, content, or security of third-party services.
We encourage users to review the privacy policies of third-party services before providing them with personal information.
14. Your Privacy Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Request restriction of certain processing
- Object to certain processing
- Withdraw consent where processing is based on consent
- Request information about how your data is used
To exercise applicable rights, contact us using the details below.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.
When we make changes, we will update the “Effective Date” at the top of this Privacy Policy.
We encourage you to review this Privacy Policy periodically.
16. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
YCommerce
Email: ycommerce2023@gmail.com
Website: [https://ycommerce.in]
Address: [Business Address, Kerala, India]
Last Updated: 11/09/26